
Return & Cancellation Policy
REFUND & EXCHANGE
Your satisfaction is our top priority. If you receive a damaged product or one with a defect, please contact us within 30 days to arrange for a return. We can communicate to re-ship items or refund payment to you. All refunds will be credited for the original amount paid, less shipping fees and discounts, except in the case of an incorrect shipment.
For non-defective items, we only accept any quality items return.
For personalized items, please understand that as our items are personalized and made to order, they can not returned for any other reasons such as change of mind. For the same reason, we do not offer exchanges for personalized items, such as exchange for item of a different size or color.
All clearance items are final sale.
CANCELLATION
Orders can be cancelled within 24 hours of purchase via E-mail Please include your order number and name.
After the 24-hour grace period, a small cancellation fee can be charged on a case by case basis depending on how far we've come into the production process. Order cancellation will no longer be accepted 2 days from your order date.
